Willard G.
Private tutor in Princeton Meadows, NJ
Education
Independent study at MIT Open Courseware(computer science), Rider University, BSBA (business administration) and Mercer County Community College, Word Processing Certificate and Accounting Certificate
Experience
WJG Collection Agency, Inc., Princeton, New Jersey 1997 – Present Collection Manager (part time) Primary responsibilities include managing all collection accounts, performing collection procedures and making decisions on actions needed on delinquent accounts. Also negotiated payment plans and settlements, resolved debtor disputes and established collection protocol in compliance with the Fair Debt Collection Practices Act (FDCPA) and the Fair Credit Reporting Act (FCRA) guidelines. Interviewed and hired law firms to represent clients in legal matters of debt collection and acted as legal liaison between clients and law firms. Acquired hundreds of customers through extensive sales techniques including internet marketing on Google, creating sales brochures and website development (wjgcollect.com).
Subject Expertise
Arithmetic, Algebra 1, Accounting, Computer Skills, Study Skills, GED, SAT